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Travail de contrôle, usure du contrôle

Michel Devigne 1 
1 Département Sciences Sociales et de Gestion
Mines Nantes - Mines Nantes, LEMNA - Laboratoire d'économie et de management de Nantes Atlantique
Abstract : This article describes how "controllers" and "controlled people" deal with control activity. Due to the development of new organizational forms, control phenomenon is mostly viewed as a growing issue, which is more and more unavoidable and obtrusive, even if the new organizational forms are said to promote autonomy. Despite this concern, control is scarcely described as a day-to-day activity. Based on a case study of an Insurance Company Department, the daily production of control can be described as a difficult activity which has to exist through taking into account the several constraints of a productive activity. In front of these constraints, controllers and controlled people soften the ways of producing control. It leads to the acceptability of control, but also to its ongoing fragility.
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Submitted on : Tuesday, January 28, 2014 - 11:20:10 AM
Last modification on : Saturday, November 26, 2022 - 5:20:07 PM


  • HAL Id : hal-00937330, version 1


Michel Devigne. Travail de contrôle, usure du contrôle. RIMHE : Revue Interdisciplinaire Management, Homme(s) & Entreprise, 2014, Janvier-Février (10), pp.134-149. ⟨hal-00937330⟩



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